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Package Content:

1×laser cutter

1×Air pump

1×Exhaust fan with Tube ducts

1×Water pump

1×USB Cable (connecting PC and laser)

1×DVD (Including software, User manual, Guiding Videoss etc.)

1×Power Cable

1×Tool box

Shipping

We will send out the machine by sea way to your nearest port general .  

If you want to send by DHL or any other shipping way,please contact us in advance.

For shipping purpose, please tell us your phone number and detail contact information after you confirm the order.   

Payment

1.We accept paypal and TT,western union if you want to use other way,please contact us.
2.We will start preparing your order after you do the payment.

Warranty

The warranty for whole machine is effective 14months from the Ex-Factory Date. But for the laser tube and focus lens and the reflective mirrors, the warranty is 6months.

1. We will send you the spare parts and offer tech support for free during warranty when there is a machine fault, including the part fault.

2. User will need to send back the old parts to us within one week after receiving the new parts,(we will inform you the address for returning the old parts) And a tracking number must be provided as voucher.
3. If we don’t get the old part(or tracking number) one week after user receiving the new one, we will stop the machine warranty until we receive the old part. And user must take responsibility for his own loss during this period.
4. We will charge for replacing/repairing (including labor costs and transportation costs) when the warranty is expired.
5. User will need to buy new parts for replacing from us(or with our permission if buy from other company), If not, we won’t take any legal responsibility when there’s any tech problem or machine fault, meanwhile, we will stop the warranty. 
6. If there’s any problem in future, we will provide you tech support by sending email/telephoning/skype/msn.  

Testimonials

Thunderlaser’s customers are highest priority - from your very first contact to the point when the machine is up and running. And beyond. It is our clear goal to offer first-class laser system solutions to make our customers more profitable.

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Buying guide

How the sea way shipping goes?

Let’s say sending a machine to Hamburg port. Usually, the total delivery time to Hamburg is about 42 days by sea way.
1) The time to prepare the machine is about 7-10 days,
2) We send the machine to the shipping company and the machine will stay in the shipping company’s warehouse for about one week. This is called LCL period.
3) the time from China port to Hamburg port is about 25 days.

 

About machine and parts

What’s the difference between the different laser tubes?

Usually, the power of the tube is decided by two parameters:

1. The length of the tube, the longer the tube is the more powerful.
2. The diameter of the tube, the bigger the tube is the more powerful.

 

About software

What software is suggested to design my jobs?

CorelDraw and AutoCAD are suggested. You can design all your artworks in these two software and then send to the LaserGRAV software to set the parameters easily.

 

About material application

Can this cut metal? What thickness?

No, for cutting metal, you will need at least 200watt laser.
We only focus on cutting non-metals at present.
However, by using a thermark spray. Our laser can also engrave on metals.

 

♦◊♦

If you have any question or need tech support, just feel free to contact with us by the following ways.

 

 

Tel:
+86 181 0304 3363
+86 769 8266 5376

About Thunderlaser

Thunder Laser is a professional provider of laser cutter and laser engraver. We always focus on providing good quality products and best service to the users of our laser systems.

Thunder Laser systems can work on many kinds of materials like acrylic, wood, fabric, leather, rubber,plastic,painted metals and more. Our systems can even engrave 3D relief to wood and by using the HR head, you can even mark on part of metal directly!